Dear Valued Customer,

Please note that we have made some adjustment to the sales of goods to UAE Local Market customers to improve efficiency and ensure a more seamless experience for you.

• Sales are now processed through our local entity
  • Tax Invoices for goods and you’ve purchased at EMEX will be issued by EMEXAUTO CAR SPARE PARTS TRADING CO. LLC (Download VAT Registration Certificate here).
  • You can still top up your **EMEX** account balance using EMEX DWC LLC via bank accounts. Please be assured that the payments made to EMEX DWC LLC fully cover the invoices issued by EMEXAUTO CAR SPARE PARTS TRADING CO. LLC for your purchases. (Download Payment Confirmation Letter here)
• Transition to E-Invoicing – Soft Copy Invoices Only
  • All invoices issued by EMEX will be emailed to you in digital format only (soft copies).
  • E-Invoicing is fully compliant with UAE tax regulations. According to the Federal Tax Authority (FTA), electronic invoices are permitted as long as they comply with the requirements outlined in Article (59) of UAE Cabinet Decision No. (52) of 2017 on the Executive Regulations of the Federal Decree-Law No. (8) of 2017 on Value Added Tax. Our e-Invoices will include all necessary information and can be printed at your convenience if needed.

Please rest assured that there are no changes to the terms and conditions of your purchases, and our commitment to delivering high-quality products and services remains steadfast.

Sincerely,

EMEX Team